SHIPPING POLICY

Thanks for shopping with Ahamine!

We take pride in our products. After all, we collect this stuff, too! Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship. 

PLEASE NOTE THE FOLLOWING BEFORE PLACING YOUR ORDER ON AHAMINE.COM:

  • ALL SALES ARE FINAL. NO REFUNDS!
  • AHAMINE WILL NOT MODIFY, REROUTE OR CANCEL AN ORDER ONCE PLACED.
  • AHAMINE MAY CANCEL/REFUND ORDERS DUE TO QUALITY PROBLEMS, INACCURATE INFORMATION FROM CUSTOMERS, FRAUD RISK ANALYSIS, OR ANY OTHER REASON.
  • WE WILL GIVE NOTICE FOR ANY CHANGES IN YOUR ORDERS.

ORDER PROCESSING

Orders are normally processed and shipped by our warehouse within approximately 3 working days from the date the order was placed. You should receive an order tracking number via email.

**Please be aware that any orders placed on or immediately following a release date or during a sale, your item(s) will be delayed and may require up to 36 hours of additional processing time.

SHIPPING ADDRESS

The customer is responsible for providing a correct, complete, and safe shipping address when you place your order. we are not able to modify, reroute or cancel orders once placed.  Please verify you entered the complete shipping address including the unit number and reachable phone number when completing checkout. WE are not responsible for the package once the logistics have delivered and provided proof of delivery.  Please make sure your plan accordingly.

WE OFFER THE FOLLOWING SHIPPING SERVICES

  • Expedited shipping options(it takes 3-10days to arrive)
  • Standard shipping options(it takes 2-3weeks to arrive)

The shipping fee is calculated based on the weight of the package, it shows on the checkout page. In addition, when the package weight is greater than a certain value, only expedited shipping could be selected. The value is related to your destination, it will be 2kg or 3kg

INTERNATIONAL SHIPPING DESTINATION

We currently ships to the following destinations:

China Macau, China Hong Kong, China Taiwan,

Japan, South Korea, Indonesia, Singapore, Thailand, Philippines, Vietnam, Malaysia

New Zealand, Australia,

Canada, United States, Mexico, Brazil,Chile,Peru,Colombia

[Due to the shipping weight limit,each package is shipped to Chile, Peru,Colombia <2kg, each package is shipped to Brazil<3kg]if you order more than the maximum,you have to split the orders

Belgium,Germany,Spain,France,U.K.,Italy,Netherlands,Austria,Switzerland,Denmark,Finland,Greece,Ireland,Luxembourg,Monaco,Portugal,Russia,Sweden 

ADDITIONAL FEES

Your package may be subject to additional fees such as import and customs fees. Import and customs fees are not included in the cost of your order. You are responsible for any import and customs fees incurred.

 

ESTIMATED INTERNATIONAL DELIVERY TIMEFRAMES

Below are a few estimated delivery timeframes for a few international destinations:

INTERNATIONAL SHIPPING DESTINATION

 

DELIVERY ESTIMATE

Expedited shipping

 

DELIVERY ESTIMATE

Standard shipping

United States

Canada

3-7Days

 12-15Days

United Kingdom 6-10Days 12-15Days
Asia Area
3-5Days
5-8Days
Australia 7-12 Days 12-18Days
Other International Destinations

6-12Days

15-20Days


Orders do not ship until they have been fully processed which can take 3-5 working days. 

INTERNATIONAL RETURN POLICY

All international sales are final. The standard   Refund-policy  applies to all orders.

PRICING POLICY

Ahamine reserves the right to change prices at any time.  Purchase prices are final at the date of purchase.

CANCELLATION POLICY

We make every attempt to process orders as quickly as possible. Therefore, once an order enters our system, it cannot be canceled or modified in any way. The standard Refund-policy  applies to all orders.

Our customer service working hours: 
Mon - Fri, 10:00am - 7:00pm (CST)
Email: ahaminecustomerservice@ahaverse.com
If you have any questions, please feel free to contact us, we will reply as soon as possible.